This may be a version issue? We're currently using 6.2c-1 and have used
6.2b versions with the tellmail lockout_clear to release *IP's* frozen
with various anti-spammer settings successfully.
tellmail breakin_release <username> will release *users* that are
locked out, we've also used this successfully .
Your original message seems to indicate an issue with an IP hence the
suggestion of lockout_clear.
On 10/29/2012 10:57 AM, Chris Minicola wrote:
> Thanks for the suggestion Ed, but that didn't work. I can log into the
> account no problem, I just can't send. The actual error in webmail reads
> as follows:
> Send failed
> 530 Account disabled please contact the administrator to resolve -
> Your message will be reopened.
> I already tried tellmail help before posting. And I did search the list
> archives and came up with the following post:
> the fix was to use tellmail breakin_release to unlock the account, but
> that didn't work.
> -----Original Message-----
> From: Ed [mailtoHIDDEN@ent.net]
> Sent: Monday, October 29, 2012 10:44 AM
> To: surgemailHIDDEN@etwinsite.com
> Subject: Re: [SurgeMail List] How to clear g_breakin
> tellmail lockout_clear
> See tellmail help for more options
> On 10/29/2012 10:41 AM, Chris Minicola wrote:
>> I have a user whose account was being used to send spam. We've updated
>> their password but the user can't send email via webmail, we get the
>> following error in the logs:
>> smtp: Spammer sending detected on 127.0.0.1 from multiple ip
>> change users password urgently, or set g_breakin_white <account
>> or disable by setting to *
>> I can't seem to find a way to clear this. So far I've tried:
>> Tellmail breakin_releaseHIDDEN@me@domain
>> -ERROR - Unknown manager command (breakin_release) - try help
>> Anyone else run into this before?
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