Ok send us mail.log covering the time this occurs and your surgemail.ini
On 29/09/2011 7:01 a.m., surgemailHIDDEN@etwinsite.com wrote:
> Support ChrisP<surgemailHIDDEN@email@example.com> wrote:
>> This log entry is to help catch when spam filtering is turned off by mistake..
>> Check your rules in surgemail.ini, the most common mistake is you've defined user access rules to>limit what users can do via the web interface, and by doing that
>> if you miss certain keywords out of the list then spam filtering is also disabled.
>> Check this setting...
>> (But it could also be the user setting for access rules too in the user lookup page)
> I don't have that setting anywhere in my ini file. In the user lookup all the user access settings (spot check) are blank.
> I added the value "all" to g_user_access_default but am still getting the message in my log file.
> Running 5.3b2-2
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