Thanks for the reply. One company use Entourage the other Mail. All use Mac OS X as their machines. However I will mention this to them.
On 10 Nov 2011, at 08:40, Nelio Vieira wrote:
> Do they use Outlook?
> We had the same problem, but then discovered that there's a bug in outlook related to a sync file that keeps track of what's read or not.
> See : http://support.appriver.com/KB/a256/outlook-downloads-duplicate-messages.aspx
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